The emergency repairs page provides guidance on what qualifies as emergency maintenance and what to do in various situations:
- Water leak – turn off the water at the mains; if water is leaking from the roof, place a bucket underneath and contact your property manager.
- No hot water – check that the power or gas is on and that the hot-water system is switched on.
- No electricity – check the safety switch and the fuse box; if the problem persists, contact the property manager.
- Gas leak – turn off the gas supply and contact the gas company.
- Locked out – tenants are responsible for gaining entry; a locksmith’s details are provided.
- Blocked toilet – if there is only one toilet, this is considered an emergency; contact the property manager or emergency plumber.
Emergency Tradespeople
- Plumber – Bevan Plumbing 0411 860 389
- Electrician – Philips Electrical 0417 842 290
- Locksmith – Rite Price Locksmith 0404 018 066
General Repairs
For general repairs, please lodge a maintenance request through the repair request form.